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SERVICE MANAGEMENT AND MARKETING Christian Gronroos Foreword by Sergio Capranico ISEDI 2003
SERVICE MANAGEMENT AND MARKETING Christian Gronroos Foreword by Sergio Capranico ISEDI 2003
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USED BOOK ECONOMICS, MANAGEMENT AND MARKETING OF SERVICES Christian Gronroos Preface by Sergio Capranico ISEDI 2003 Paperback XXI+298 9788880080220 403252
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